In order to ensure a pleasent stay,we invite all our guests to observe the rules set out in the regulation:
- PROHIBITION ON CONSUMTION OF FOOD INSIDE THE ROOM, except for orders in room
service mode at the hotel.
- PROHIBITION ON CONSUMPTION OF FOOD IN DELIVERY MODE,the rider will not be permitted to enter the hotel.
- OBLIGATIONS AT CHECK IN:
a) IDENTIFICATION CARDS FOR ALL GUESTS, MINORS INCLUDED.
b) CREDIT CARD AS A GUARENTEE, OTHERWISE THE ENTIRE STAY MUST BE PAID UPON ARRIVAL, FOR THE TOURIST TAXES FORESEEN BY THE MUNICIPALITY OF ROME, AND ANY CONSUMPTION MUST BE PAID IN ADVANCE.
c) ADVANCE PAYMENT OF THE TOURIST TAX CHARGED BY THE MUNICIPALITY OF ROME
- PAYMENTS METHODS PROVIDED AT THE DESK: BANCOMAT, CREDIT CARDS AND CASH.BANK TRANSFER ONLY WITHIN 6 DAYS OF ARRIVAL.
- THE ROOMS ARE AVAILABLE FROM 2:00 PM ON THE DAY OF ARRIVAL AND MUST BE VACATED BY 11:00 AM ON THE DAY OF DEPARTURE.
- IT IS ABSOLUTELY FORBIDDEN TO USE HOUSEHOLD APPLIANCES, STOVES, IRONS, FOOD WARMERS, ETC IN THE ROOMS.
- IT IS ABSOLUTELY FORBIDDEN TO SMOKE IN THE ROOMS AND IN THE INTERNAL AREAS.
- IT IS ABSOLUTELY FORBIDDEN TO HANG OUT LAUNDRY AT THE WINDOWS, FOR THE LAUNDRY
SERVICE CONTACT RECEPTION.
- IT IS ABSOLUTELY FORBIDDEN TO RECEIVE VISITS FROM UNKNOWN PERSONS NOT REGISTERED IN THE HOTEL.THIS MUST BE AUTHORIZED BY MANAGEMENT WHICH ALSO RESERVES THE RIGHT TO APPLY TARIFF CHANGES.
EACH GUEST MUST ALSO LEAVE HIS/HER IDENTITY CARD AT RECEPTION.
- VALUE DEPOSIT: THE HOTEL DOES NOT OFFER A VALUE DEPOSIT SERVICE. MANAGEMENT DECLINES ALL RESPONSIBILITY AND CANNOT REIMBURSE ANYTHING ON GOODS NOT KEPT IN THE SAFES.EACH ROOM IS EQUIPPED WITH A SAFE FOR WICH THE CUSTOMER GENERATES A PASSWORD INDEPENDENTLY (PASSWORD THAT ONLY THE CUSTOMER KNOWS AND THEREFORE MUST KEEP WITH CARE SINCE ANY RELEASE REQUIRES THE ACTIVATION OF A SECURITY PROCEDURE, IT IS NOT IMMEDIATE).
- BREAKFAST IS SERVED FROM : 07:00 TO 10:00 AM;
- DINNER IS SERVED AS A BUFFET FROM : 08:00 TO 10:00 PM
- FOR ORGANIZED GROUPS, BRAKFAST AND DINNER TIMES MUST BE AGREED WITH THE RECEPTION UPON ARRIVAL.THE STAY IN THE BREAKFAST ROOM CANNOT EXCEED 30 MINUTES, THIS TO ALLOW THE STAFF TO CLEAN UP BETWEEN ONE GROUP AND ANOTHER.
- IT IS NOT ALLOWED TO TAKE AWAY FOOD FROM THE BUFFET. FOR ANY NEED,CONTACT THE DINING ROOM STAFF OR RECEPTION.
- IT IS FORBIDDEN TO USE THE SWIMMING POOL DURING CLOSING TIMES AND DAYS. IT IS FORBIDDEN TO BRING TOWELS FROM THE BEDROOM INTO THE SWIMMING POOL. THE USE OF A SWIMMING CAP IS OBLIGATORY.
*THIS REGULATION IS ATTACHED TO ALL BOOKING RESPONSE EMAILS,INCLUDING THOSE ADDRESSED TO AGENCIES,TOUR OPERATORS
OR OTHER INTERMEDIARIES.IT IS PUBLISHED ON THE HOTEL WEBSITEAND DISPLAYED AT RECEPTION AND INSIDE THE LIFTS.
TOUR OPERATORS AND AGENCIES OR OTHER INTERMEDIARIES MUST TAKE CARE TO DISTRIBUTE IT TO GUESTS.
